Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the website and digital products provided by Support 360 Web Portal Services, trading as Support360 Digital (“Company,” “we,” “our,” or “us”). By accessing our website or purchasing our products, you agree to be bound by these Terms.
Digital Products
- All products sold are digital downloads delivered electronically.
- No physical items are shipped.
- Product descriptions and compatibility requirements are provided on each product page. Customers are responsible for reviewing these details before purchasing.
License and Usage
- Upon purchase, you are granted a limited, non-transferable, non-exclusive license to use the digital product for personal or business purposes, as permitted by the product license.
- Redistribution, resale, sublicensing, or public sharing of our digital products is strictly prohibited.
Pricing and Payment
- Prices are listed in U.S. Dollars (USD) unless otherwise indicated.
- Payments are processed securely through authorized third-party payment processors.
- We reserve the right to change product pricing at any time without prior notice.
Refunds and Returns
- Due to the digital nature of our products, refunds are not provided for change of mind, accidental purchase, or incorrect selection.
- Refunds will only be issued if:
- The product is defective, corrupted, or inaccessible, and
- You notify us within 7 days of purchase.
- Approved refunds will be processed to your original payment method.
Accounts and Security
- You are responsible for maintaining the confidentiality of your account information.
- Unauthorized use, resale, or sharing of account access is strictly prohibited.
- We reserve the right to suspend or terminate accounts that violate these Terms.
Intellectual Property
- All content, products, logos, and trademarks on the Support360 Digital website are the property of Support 360 Web Portal Services and are protected by intellectual property laws.
- You may not reproduce, distribute, or create derivative works without prior written permission.
Limitation of Liability
- Products are provided “as is” without warranties of any kind, either express or implied.
- To the maximum extent permitted by law, Support 360 Web Portal Services is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.
Governing Law
- These Terms are governed by and construed under the laws of the Philippines, without regard to its conflict of law principles.
- Any disputes shall be resolved under the exclusive jurisdiction of the courts of the Philippines.
Changes to the Terms
We reserve the right to modify or update these Terms at any time. Updated versions will be posted on this page.
Contact Information
For questions about these Terms, contact:
Support 360 Web Portal Services
3/F DCR Bldg., 7560 Emilio Aguinaldo Hwy, Imus City, Cavite Philippines 4103